Privacy Policy

Privacy Policy for AJIRA MARKET

Last Updated: 10 February 2025

1. Introduction

At RELIANCE SOLUTIONS AND TECHNOLOGY (T) LTD ("we," "our," "us"), we are committed to protecting your privacy and ensuring a secure online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or use our online job portal website AJIRA MARKET ("Website" or "System"). By accessing or using the Website, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We collect both personal and non-personal information from users when they interact with the Website. This information helps us provide better services and improve your experience.

Personal Information:

• Job Seekers: When you register as a job seeker, we collect personal details such as your name, contact information (email address, phone number), resume, employment history, educational background, skills, and any other information you provide in your profile or application.
• Employers/Recruiters: When you register as an employer or recruiter, we collect company name, contact details (email address, phone number), job posting information, and payment details (if applicable).
• Communication Data: We may collect information you provide in messages or inquiries to us, such as customer support requests, feedback, or inquiries.
• Usage Data: This includes data about how you interact with the Website, such as IP addresses, browser type, device information, referring URLs, pages viewed, and the date and time of your visits.

Non-Personal Information:

• Cookies and Tracking Technologies: We use cookies and similar technologies to track user activity and enhance your experience on the Website. This data helps us understand how the Website is used and how we can improve it. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage services: To facilitate the matching of job seekers with job listings and to manage job applications, resumes, and other features of the portal.
• To improve user experience: To personalize your experience on the Website, including offering job recommendations, enhancing features, and improving system performance.
• To communicate with you: To send you important updates, notifications, and promotional emails related to our services, provided you have consented to receive them.
• To process payments: For any paid services, such as job postings or premium job seeker services, we use the necessary information to process payments securely.
• To comply with legal obligations: To fulfill any legal requirements, such as tax reporting or compliance with applicable labor and employment laws.

4. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information in the following circumstances:

• With employers and recruiters: When you apply for a job or create a public profile, your personal information (such as your resume, name, and contact details) may be visible to potential employers and recruiters.
• With third-party service providers: We may share your information with trusted third-party vendors who provide services such as payment processing, hosting, email delivery, analytics, and customer support. These providers are obligated to keep your information secure and use it only for the services they provide.
• For legal compliance: We may disclose your information if required by law, regulation, or legal process (such as in response to a subpoena or court order).
• In the event of business transactions: If our company is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security. We will take all reasonable precautions to protect your data, but you acknowledge and accept that transmission of information over the Internet is at your own risk.

6. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including complying with legal, accounting, or reporting requirements. When your data is no longer needed, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

• Access: You have the right to request access to the personal data we hold about you.
• Correction: You have the right to request correction of any inaccurate or incomplete data.
• Deletion: You may request deletion of your personal data, subject to certain legal and contractual limitations.
• Opt-Out of Marketing Communications: You can opt out of receiving marketing emails or other communications from us by following the unsubscribe instructions in each communication or contacting us directly.
• Data Portability: You may request a copy of your personal data in a structured, machine-readable format.
• Restriction of Processing: You may request that we limit the processing of your personal data under certain conditions.

To exercise any of these rights, please contact us using the contact details provided at the end of this Privacy Policy.

8. Cookies and Tracking Technologies

We use cookies and similar technologies (such as web beacons, pixel tags) to collect information about your interactions with the Website. Cookies are small text files stored on your device that help us improve the performance and functionality of the Website. You can control cookies through your browser settings, but please note that disabling cookies may affect some features of the Website.

For more details about our use of cookies, please refer to our Cookie Policy.

9. Third-Party Links

The Website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of those third-party sites, and we encourage you to review their privacy policies before submitting any personal information.

10. Children’s Privacy

Our Website is not intended for use by persons under the age of 18, and we do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected personal data from a person under 18, we will take steps to delete such information.

11. International Data Transfers

If you are accessing the Website from outside TANZANIA, please note that your personal information may be transferred to, stored, and processed in TANZANIA or other countries where our servers or service providers are located. By using the Website, you consent to such transfers of your personal data.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update this policy, we will post the revised version on the Website and indicate the date of the most recent update. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

RELIANCE SOLUTIONS AND TECHNOLOGY (T) LTD
info@ajiramarket.co.tz
+255 767 053 250
Daima Street, House No. 12, Off Mwai Kibaki road, Mikocheni, Kinondoni, Dar es Salaam, Tanzania